How can I return my order?

Customers have up to 30 calendar days from the delivery date (for orders received before 3 PM Eastern Standard Time) to return their items free of charge, with us covering the return shipping fees. Returns are not accepted beyond this timeframe.

If you’re within the return window and wish to return your order, simply email us at message@bensheemore.com ,including the reason(s) for your return.

Your shopping experience is important to us. If you encounter any issues with the product(s) you received, please email us with a detailed description of the problem, along with photos to help us understand the situation. Even if the 30-day return period has passed, we’ll do our best to assist you, though please note that refunds will not be issued after this period.

We typically respond within 24-48 business hours.